For those who don’t know, I spent seven years working in the hospitality industry. So when it comes to restaurants, hotels and events I always appreciate a good or bad review. Now over the years, I have read some bad hotel reviews and some amazing. I am not in any way being sponsored, paid or rewarded in any kind for this review.
It was our first time staying in this hotel. We have previously stayed in Sequoia Lodge and Dream Castle (associated hotel).
If you aren’t aware, Hotel Cheyenne is a Disneyland Paris budget hotel located 15 minutes walk from the park and with a convenient bus every 12 minutes from the front entrance. On arrival the theme is on point, you feel like you are walking into a western. To the right of the main entrance is a Starbucks and the main reception is a large open area, themed like a large barn or wild west inn.
They do character meets in the main entrance to the left. During our visit, there was Mickey Mouse and Goofy, unfortunately, we didn’t want to miss out on the extra magic hours to didn’t hang around but if the character meets is your thing then it’s worth checking out your hotel.
Hotel Cheyenne has an extremely large buffet restaurant ‘Chuck Wagon’ where breakfast is served and you can reserve tables for lunch or dinner, more about the food later in the post.
I have seen various comments about the long check-in queue. It wasn’t exactly long, there were six families in front of me however I did stand there for a good 30 minutes. That is by no fault of the staff, it’s a busy hotel and at 4pm, it’s probably going to be that way and it’s an international hotel so it is what it is.
The gentleman who checked us in was very professional, friendly and spoke good English. When booking our hotel, I requested the riverside section away from the main area and a ground floor room, due to our son needing a wheelchair. Unfortunately, on check-in, there were no rooms available and although we were offered an upgrade it was up two flights of stairs and in the centre of the hotel. If we had been staying for longer than three nights, I would have requested a downstairs room by the last day, it was getting tiresome having to take him out of the wheelchair and carry the chair up. Obviously, when requesting rooms it’s a request not confirmed but it was obvious with my son sat in a wheelchair that managing stairs would be an issue.
On check-in you are also given your breakfast ‘time’ vouchers. The first breakfast we were given the slot allocation of 9-10am, wanting to spend our first morning in the park we decided to make full use of the extra magic hours so we ventured into the park and decided on a McDonald’s breakfast. As you can imagine the menu is vastly different from the usual UK breakfast menu. I love a good continental breakfast, my husband and daughter struggle away from the normal. We managed. The rest of the week we were allocated 7-8am and although it was busy, we didn’t queue they escorted us straight to a table. The dining room is huge so we didn’t struggle for space, there were about four or five coffee and juice stations. The buffet was plentiful, with continental meats, cheeses, bread, croissants, English was bacon, scrambled egg, baked beans and sliced potatoes. There were lots of people all over the place, what you’d expect for a busy breakfast but staff were helpful and it was very clean and tidy.
We were located in the Wyatt Earp building. If you’ve never been to Hotel Cheyenne they are all situated like a wild west town, they are generally clean and tidy, nicely decorated. Some rooms are still being updated with the new ‘Woody’ and ‘Toy Story’ theme.
Your room key is your park pass. Only adults can access the room with their keys and on entering you need to place a key in the electricity slot for the lights.
On first glance, the room was very clean, tidy, no nasty smells and the theming was amazing. I wanted to take the ‘boot’ lamp home (I didn’t obviously) but it was so cute. The room had two double beds, hard floors and an average bathroom. I felt the bathroom, seemed small for a family although it had a large sink/vanity area. On entering the room there is a large storage space for suitcases, items to hang and anything else. There is a small shelf further along, with space underneath. Which I assume was for a fridge rental? Then a large chest of drawers that came in very handy and then a sofa style chair on the left-hand corner.
Now, I am aware of various reviews that the beds are hard! I’m not going to lie, it is like lying on a floor but we were all so exhausted after full days in the park that we just wanted a bed. That being said by Friday night (our last night), I just wanted to go home and curl up into my super cosy bed.
The only other negative is the floors! They are hardwood (I think) and the dust, dirt and fluff just seemed to travel. Moving half of it into our bed every night.
The Location/Walk to the Park
The good thing about staying on a Disney property is that they are located within easy reach of the park either by bus at the front entrance, we never waited more than a couple of minutes for a bus or you can walk 15-20 minutes. It’s actually a lovely walk along the river and the sequoia hotel woods. It never felt like we were walking that far and Disney Village has its own pack check area by the large hot air balloon. Just to put that into perspective we walked roughly 10 miles a day including walking to and from the park and around the park. It was lovely in the evenings to enjoy a calm, cool walk back to the hotel.
I score the Hotel Cheyenne four out of five beds. It’s a great little hotel, I’d stay there again however it does feel like a budget hotel and I’d make sure we get a ground floor room next time.
Have you stayed at the Hotel Cheyenne? Did you have an amazing experience or perhaps a bad experience? Maybe you want to share some of your tips? Please either drop me a comment below or send me a message.
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Please check out my post Disneyland Paris Trip Report – Travel Day/Day 1 on our recent visit to Disneyland Paris. It was our second visit as a family and over the coming weeks, I will be posting trip reports, restaurant reviews and offering my own hints and trips so please hang around.
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