In August 2019, my family and I had an amazing time at Disneyland Paris. We stayed at the Hotel Cheyenne for three nights to make our stay even more special. The experience was truly unforgettable, and I recommend this hotel to anyone looking for a magical stay!
It was our first time staying in this hotel, and we have previously stayed in Sequoia Lodge and Dream Castle (associated hotel). If you are considering staying at the Hotel Cheyenne, please check the photos, reviews, and prices using Tripadvisor.
Hotel Cheyenne is a Disneyland Paris budget hotel located 15 minutes walk from the park and a convenient bus every 12 minutes from the front entrance. The theme is on point; you feel like walking into a western. To the right of the main hall is a Starbucks, and the main reception is a large open area themed like a large barn or wild west inn.
They do character meets at the main entrance to the left. During our visit, there was Mickey Mouse and Goofy. Unfortunately, we didn’t want to miss out on the extra magic hours, so we didn’t hang around, but if the character meet is your thing, it’s worth checking out your hotel.
*Update* I recently read some Disneyland Paris news; I believe hotels now offer ‘themed’ character meets exclusive to hotel guests. So, for example, Hotel Cheyenne would include Woody and Jessie. This, however, could be subject to change, so please check with the hotel on arrival.
Hotel Cheyenne has a huge buffet restaurant, ‘Chuck Wagon’, where breakfast is served, and you can reserve tables for lunch or dinner; more about the food later in the post.
I have seen various comments about the long check-in queue. It wasn’t long; six families were before me; however, I stood there for 30 minutes. That is by no fault of the staff, it’s a busy hotel, and at 4 pm, it’s probably going to be that way, and it’s an international hotel, so it is what it is.
The gentleman who checked us in was very professional, friendly, and spoke good English. When booking our hotel, I requested the riverside section away from the main area and a ground-floor room because our son needed a wheelchair. Unfortunately, there were no rooms available at check-in, and although we were offered an upgrade, it was up two flights of stairs and in the centre of the complex. If we had stayed longer than three nights, I would have requested a downstairs room by the last day; it was getting tiresome to take him out of the wheelchair and carry the chair up. When requesting rooms, it’s a request not confirmed, but it was evident with my son sitting in a wheelchair that managing stairs would be an issue.
At check-in, you are also given your breakfast ‘time’ vouchers. For the first breakfast, we were given the slot allocation of 9 – 10 am; wanting to spend our first morning in the park, we decided to make full use of the extra magic hours, so we ventured into the park and decided on a McDonald’s breakfast. As you can imagine, the menu is vastly different from the usual UK breakfast menu. I love a good continental breakfast; my husband and daughter struggle away from the normal. We managed. The rest of the week, we were allocated 7-8 am, and although it was busy, we didn’t queue; they escorted us straight to a table. The dining room is enormous, so we didn’t struggle for space; there were about four or five coffee and juice stations. The buffet was plentiful, with continental meats, cheeses, bread, and croissants; English was bacon, scrambled egg, baked beans and sliced potatoes. There were many people all over the place, what you’d expect for a busy breakfast, but the staff were helpful, and it was spotless and tidy.
We were located in the Wyatt Earp building. If you’ve never been to Hotel Cheyenne, they are all situated like a wild west town; they are generally clean, tidy, and nicely decorated. Some rooms are still being updated with the new ‘Woody’ and ‘Toy Story’ theme.
Your room key is your park pass. Only adults can access the room with their keys, and on entering, you need to place a key in the electricity slot for the lights.
Attractiontix is the UK’s largest seller of Disneyland Paris tickets with gate-ready e-tickets. Book your tickets now for the 2023 season.
At first glance, the room was immaculate and tidy, with no nasty smells, and the theming was terrific. I wanted to take the ‘boot’ lamp home (I didn’t, obviously), but it was cute. The room had two double beds, hard floors and an average bathroom. The bathroom seemed small for a family, although it had a large sink/vanity area. There is ample storage space for suitcases entering the room, hanging items, and anything else. There is a small shelf further along, with space underneath. I assume it was for a fridge rental. A large chest of drawers was convenient, and a sofa-style chair was in the left-hand corner.
Now, I am aware of various reviews that the beds are hard! I’m not going to lie, it was like lying on a floor, but we were all so exhausted after full days in the park that we just wanted a bed. By Friday night (our last night), I wanted to go home and curl into my super cosy bed.
The only other negative is the floors! They are hardwood (I think), and the dust, dirt and fluff just seemed to travel. Moving half of it into our bed every night.
The Location/Walk to the Park
The good thing about staying on a Disney property is that they are located within easy reach of the park by bus at the front entrance, we never waited more than a couple of minutes for a bus, or you can walk 15-20 minutes. It’s a lovely walk along the river and the Sequoia Lodge Hotel woods. We packed our Disney park bag with all our treats and essentials and head into the park.
It never felt like we were walking that far, and Disney Village has a bag check area by the hot air balloon. We walked roughly 10 miles daily, including walking to and from the park and around the park to put that into perspective. Enjoying a peaceful, relaxed walk back to the hotel in the evenings was lovely.
When booking our trip to purchase our accommodation separately through Magic Breaks, we were fully protected, and even when we moved our booking, it only cost £50 in total. The process was simple, and I highly recommend them; even if you add something later, they are happy to help! We booked our train directly with Eurostar.
Have you stayed at the Hotel Cheyenne? Did you have an amazing experience or perhaps a bad experience? Maybe you want to share some of your tips? Please either drop me a comment below or send me a message.