Why Are Users Leaving Your Site And What Can You Do?

Are you finding that users are leaving your site without purchasing a product or exploring your services? There could be several issues that are causing this problem. The good news is that we’ve got the right solutions you need. 

Person Using Macbook looking at business website
Photo by Pixabay from Pexels


You might find that the problem is the speed of your website. If your site loads too slowly, then consumers will get bored waiting, and they’ll click away. On average, a page on your site shouldn’t take more than a few seconds to load. If it does, you’re going to struggle to get the conversions levels you need. Usually, a problem with the speed of your website can be fixed by switching hosting solutions. Businesses often forget the value of a quality hosting service. 


You could also find that there’s an issue with the structure of your website. It could mean that your customers are struggling to find what they are looking for. Don’t forget, and they want things that keep them simple for them. That’s why you should be aiming for the three-click structure. In other words, a customer should never be more than three clicks away from what they are looking for on your website. If you stick to this rule, you will already be on the right track with your business. One way to create a shortcut here is to use a chatbot. That way, users can ask questions to get where they want to be. 

Security Trouble 

It’s also vital that you make sure that you focus on security when setting up your website. If you don’t get security standards right, then customers are going to click away. Customers are a little paranoid about security these days, and they have every reason to be. You need to make sure that you are doing what you can to give them the right level of peace of mind. 

Security logo
Photo by Pixabay from Pexels

Small Details

There may be little things that turn people away from your blog or business website completely that you need to correct. The problem will be pinpointing these little details. One of the options that you could explore is A-B testing. With this form of testing, you can run two versions of your site at the same time. This essentially means that you can change small details and find out whether it impacts conversions. This could be as simple as a font or the colour of a buy button. Changing details like this can have a massive impact that’s probably bigger than you might expect. It’s a step that a conversion rate optimization company usually takes. 

Related Posts

We hope this helps you understand everything you need to know about why users might be leaving your site and what you can do to correct the problem. If you take the right steps here, you can easily put your business in a far stronger position on the market, giving your company the boost it needs. 

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  1. Currently I believe that my website is struggling with speed. I am thinking about looking into a WordPress plugin to make my load time better. Also I need to make my images on my website smaller. These are great tips.

    1. alittlebitsocial2 says:

      I have a plugin that makes my images smaller but my speed needs to be improved, I would definitely look into a WordPress plugin for help 🙂

  2. These are some fab tips, I’ve been working on my site speed because I really want to improve it before the Google Core update! Thanks for sharing x

    1. alittlebitsocial2 says:

      Thank you 🙂 It’s something I have been working on to especially with regard to my homepage.

  3. Great tips! There are a few here that I never would have thought of. I am definitely going to check all of these things on my site. Thanks for sharing!

    1. alittlebitsocial2 says:

      Thank you Tiffany, sometimes it can be hard to even know where to begin 🙂

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